Thursday, February 04, 2010

Your Two Cents


Remember "letters to the editor?"

It used to be you would type up a letter in response to an article, put a 15 or 20 cent stamp on it, send it in, and watch the next couple issues to see if it was published. It was a kick to see one of your comments get picked up, and ensured your continuing interest in getting the paper. Better yet if something you wrote actually made it to the "mainstream media."

Today letters to the editor are coursing toward the same fate as the daily newspapers they still appear in. With an internet story, you don't have to hope your response is printed. It just appears in the list at the bottom of the story within a few minutes. Along with all the other ways to participate on the web, this is huge.

Sellers like eBay and amazon know dialog is part of their business. They invite you to rate the product and evaluate the transaction and the seller. We've gotten used to this idea. If you wanted to, you could make voting, commenting and providing feedback into an avocation.

What does this mean for the way we communicate in a presentation? Some people are still inclined to give a presentation like a newspaper, ignoring the fact that their listeners are more interested in, and accustomed to, a dialog than being presented with information. Because there's no shortage of information. There's your opinion, and theirs. Remember it's a microphone and not a bullhorn, and your last slide is not the conclusion; it's the beginning of the dialog.