OK, let's dig in our heels and get Q4 off to a great start. Tony Hsieh of Zappos has some valuable insights to offer us that point to his success with Zappos as a result of a simple focus on great customer service, and not being distracted by comparisons.
Whether or not you're selling millions of pairs of shoes and partnering up with Amazon, delivering customer happiness is a goal all of us in business ought to be shooting for. Frankly, this economy demands it. Link here to read the full interview in today's TechRepublic.
